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Best
Practices Conferences
Houston
February 26, 2009
Additional details coming soon!
Athens
June 23, 2008
Singapore
August 28, 2008
Trinidad
October 7, 2008
Check
back soon
for more details.
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Public
Courses — Career Based Course Curriculum — Tier 3
Project Management for
IT/IS Projects
Balancing the proven tools & techniques, and the human
side to successfully manage IT/IS projects.
Intense global competition has demanded that corporations exert pressure
on their personnel to deliver products and services to the market place.
To deliver first, to provide quality, a trained work force, customer
support services, and a tightly controlled budget are but some of the
many factors that are needed to remain competitive. The IT specialist
plays a big role in supporting the delivery of corporate products and
services by designing, building and installing systems to support these
corporate requirements. How is this achieved? What skills are needed?
Who is involved?
Who
Must Attend? | The Benefits | Program
Details | Public Course Schedule
Who Must Attend?
Project managers, newly assigned project leaders, new product development
managers, programmers, analysts, systems analysts, supervisors, team
/ task leaders, project team members, project administrators, general
managers, R&D managers, operations managers, MIS managers, systems
development managers, all those who will be associated with delivering
IT projects on time and within budget will benefit from this program.
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The Benefits
This course is in two modules. Attending both parts will give you
both the technical know-how and interpersonal skills to be able to
run high-quality projects within the budgetary and time constraints
you set. You are able to attend both modules at different dates.
Part
1 will help you to:
- Understand
the role of a successful Project Manager/ Leader and benchmark
your
skills.
- Apply project
management techniques to manage all aspects of delivering IT
projects on time and within budget.
- Understand
each phase of an IT project to enable effective forward planning.
- Harness the
support of your clients and team members to meet the project
objectives.
- Use effective
project reporting system so that your clients and team know what
stage the project is at and any
changes that have
been
agreed.
- Develop a
personal action plan in the future to keep you focused on your
tasks to become a successful
IT project manager.
Part 2 will
help you to:
- Work more
effectively with your boss, your team members and your customers.
- Motivate the
project team by empowering where appropriate and recognizing
the individual
talents and needs
of team members.
- Manage conflicts
of interest so that they do not jeopardize the success of the
project.
- Develop effective
communication skills which keep all team members fully informed
and
encourage feedback
from all
levels.
- Successfully
manage cross-functional and cross-cultural teams by appreciating
and
building on the differences
in individual,
national
and organizational culture.
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Program Details
| Part
1 - Tools & Techniques (3-Day Course) |
The
Project Management Method
- Why
are IT projects different?
- Keys
to successfully implement IT projects.
- The
role of the project manager.
- Characteristics
of effective project managers.
- Who
are the key players in IT/IS projects?
- Five
basic functions of project management.
Participation:
The Assessment Inventory for Project Management
Participants will use this unique
360 degree evaluation tool to evaluate
their project
management skills and
effectiveness.
Project
Planning I
- The
basic five part project planning model.
- Developing
project objectives and getting requirements from initial
client and team meetings.
- Statement
of work (SOW).
- Criteria
for developing WBS.
- SDLC
- Systems Development Life Cycle.
Workshop:
Structuring and Organizing an IT Project
Participants will work in groups
to create a work breakdown
structure for an IT project
case study
and compare the
strengths and weaknesses
of their reults to those of the
other
groups.
Project
Planning II
- What
does the rest of the plan look like?
- Breaking
down your IT project into tasks.
- Scheduling
the tasks (GANTT and PERT charts).
- Estimating
effort and duration.
- Matching
resources to tasks.
- Establishing
performance baselines and the budget.
Workshop:
Scheduling the IT Project, Developing a Resource Plan
and Making
Trade-offs
Continuing with the case study from the
previous workshop, participants
will work in groups to create
a CPM network
and a resource plan for their IT
project.
Project
Risk Management
- Using
simple and powerful risk analysis techniques.
Organizing
Staff
- Project
managers in different corporate structures.
- "Managing
by projects."
Project
Control
- Project
control through effective communications.
- Ingredients
of project control: C.O.S.T.
- Need
for measuring progress.
- A
project review meeting.
- The
need for replanning and rebaselining.
Project
Reporting
- Using
reports for team and client communications.
- How
often should reports be prepared?
- Keeping
the customer informed.
Workshop:
Controlling an IT Project
You will work in groups to create a project reporting
system for the IT project you have planned in the
previous workshops.
You will
decide
what to
measure, when to measure
it, how to report it and why report it.
Register
today to attend Project Managment for IT/IS -
Tools and Techniques.
|
| Part
2 - The People Side (2-Day Course) |
Project
Management Method - the People Side
- Characteristics
of project management - people side.
- Responsibilities,
authority, and networks of alliances.
- Understanding
power dynamics in teams.
- Organizational
relationships and the project team.
- Influences
of different national, corporate, and individual cultures
and values.
The
Project Leader/ Manager
- The
basics of leadership.
- A
leadership model for continuous improvement.
Creating
and Building the Project Team
- Selecting
an effective cross-functional project team.
- Team
decision-making, delegation,
and consensus.
- Effect
of culture on team
performance.
- Effect
of problem-solving style
and management
style on team
performance and creativity.
- Conflicts
between project
team members,
functional managers,
and project
managers.
- Improving
the project manager/
senior management
interface.
Participation:
Determining Your
Management Style
Participants
will determine
their personal
problem-solving
style
and learn techniques
to build on
their
strengths and capitalize
on the
contrasting
strengths
of others.
Workshop: A Project Planning Situation
In a project simulation, you will have the opportunity
to experience the effects of differing management and
problem-solving styles on team performance, communications
and productivity.
Communications
and Motivation
- Techniques
for improving project communications.
- Getting
the most out of meetings.
- Project
office and control room.
- Encouraging
team participation and involvement.
- Stimulating
self-motivation and high-performance.
- Techniques
to motivate individual team members.
- Dealing
with difficult people and behaviors.
Leadership
Skills
- Two
dimensions of leadership and effective leadership
styles.
- Situational
leadership.
- Adapting
your management style
to the demands of particular situations.
Participation:
Determining
Your Leadership Style
Participants
will
determine
their
leadership
style
and
their ability
to
adapt to
the
demands of the
situation.
Workshop:
Determine the Most Appropriate Leadership Style
Working in team, participants will identify the most
appropriate leadership styles for various project situations.
Workshop: Project Situations
The final workshop will enable participants to determine
how you, as a a project leader, would resolve real
life project situations involving a number of inter-related
people problems typical of cross-organizational project
teams.
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