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Best Practices Conferences

Houston
February 24, 2009


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coming soon!




Athens
June 23, 2008

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Singapore
August 28, 2008

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Public Courses — Career Based Course Curriculum — Tier 3

The Art of Project Management® for IT/IS Projects
Best-practice based project management training for IT/IS projects.

Packed with industry "best practices" and proven project management techniques, this three-day course gives you a practical approach to managing the technical challenges in typical IT/IS industry projects so you can more effectively deal with the deadlines, resource needs, team issues and technical complexities in a successful, professional way.

Who Must Attend? | The Benefits | Program Details | Public Course Schedule | Register Today


Who Must Attend?

IT project managers and leaders, IT product development managers, programmers, system analysts, marketing/operations/R&D managers, MIS managers, system development managers, functional managers who deal with IT project managers and team members who manage IT tasks and subtasks.

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The Benefits

Develop a complete set of management skills for your current level of project-related responsibility in IT.

You will be able to:

  • Plan IT projects effectively and coach others to plan
  • Set realistic IT goals and objectives
  • Develop realistic resource plans
  • Control single or multiple IT projects
  • Build project teams
  • Motivate and empower team members
  • Develop effective communication across project teams
  • Manage cross-functional and cross-cultural project
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Program Details
Day 1

The Project Management Method

  • Unique features of an IT project
  • Five basic functions of project management
  • Roles of the IT project manager
  • Project clients and stakeholders
  • The necessary elements in a project-based company

    EXERCISE: The Assessment Inventory of Project Management Kit™

    EXERCISE: Individual action plan

Effective Project Planning

  • Five basic project planning elements and “behaviors”
  • Defining project objectives, “agreement”
  • Developing work breakdown structure (WBS), “control”
  • Project organizations, “accountability”
  • SDLC – System Development Life Cycle in IT projects
  • Developing realistic schedules, “communications”
  • Using GANTT charts, CPM and PERT network techniques
  • Using GANTT charts (eg. MS Project) in management reports
  • Allocating and balancing resources
  • Establishing performance baselines and budgets, “control”
  • Examples of the performance baseline

WORKSHOP: Structuring and organizing an IT project

Day 2

Organizing Project Teams

  • Functional, project, matrix organizations
  • “Managing by projects”
  • Roles and responsibilities of line and project managers, team members

The Project Leader/Manager

  • The basics of leadership
  • Project teambuilding
  • Effect of management styles
  • Complementing and conflicting problem-solving styles
  • Effect of problem-solving styles on team performance and creativity

EXERCISE: An assessment of your problem-solving style

EXERCISE: Conflicts between project team members, functional managers and project managers

EXERCISE: Improving the project managers/senior management interface

WORKSHOP: The Project Planning Situation™

WORKSHOP: How does your style and others’ enhance or inhibit project team performance?

Day 3

Interpersonal Skills

  • Improving communication
  • Project offices and control rooms
  • Three types of project review meeting
  • Responding to conflicts
  • Techniques to motivate individual team members
  • Dealing with difficult people

Project Control Techniques

  • Principles of progress monitoring
  • Controlling IT quality, schedules and budget
  • Activity-based performance measurement, earned value
  • Types of reports and displaying progress

    WORKSHOP: Forecasting completion time and level of effort of an IT project


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